Salon Policy
Welcome to LOVEYOU BEAUTY STUDIO
At LoveYou, we strive to provide our clients with exceptional service in a professional and welcoming environment. To ensure a smooth experience for everyone, please review our salon policies.
Appointments
1. Scheduling: Appointments can be made online, via phone, or in-person. We recommend booking in advance, especially during peak times.
No show, Late canceling and Rescheduling policy :
Please cancel or reschedule your appointment at least 24 hours in advance to avoid being late or missing it. Appointments canceled or rescheduled after 24 hours will be charged 100%. If you are more than 15 minutes late for your appointment, you will be considered a no-show and will be charged in full for the services you reserved. All sales are FINAL.
Payment
1. Accepted Payments: We accept credit/debit cards, and gift certificates. Payment is due at the time of service.
2. Gratuity: Gratuity is not included in the service price. If you enjoyed your service, a tip for your stylist is appreciated.
3. A deposit may be required for certain services or appointments.
4. Prices are non-negotiable and subject to change without prior notice.
5. Gift cards and vouchers must be presented at the time of payment.
Refund Policy:
1. Refunds will only be issued in the form of store credit.
2. Refund requests must be made within 24 hours of the service being rendered.
3. Refunds will not be provided for gift cards, vouchers, or products purchased.
Services
1. Consultations: We encourage consultations before any service to discuss your preferences and expectations.
2. Satisfaction Guarantee: Your satisfaction is our priority. If you are not satisfied with your service, please let us know within 7 days so we can address your concerns.
3. Service Modifications: We reserve the right to modify services based on the condition of your hair and scalp. Your stylist will provide recommendations.
Health and Safety
1. Health Concerns: Please inform us of any allergies, sensitivities, or medical conditions prior to your appointment.
2. COVID-19 Protocols: We adhere to all local health guidelines to ensure the safety of our clients and staff. Masks may be required in certain situations.
Children
For the comfort and safety of all our clients, we ask that children are supervised at all times. We cannot be responsible for any accidents.
Behavior
1. Respectful Environment: We maintain a respectful and professional environment. Any inappropriate behavior or language will not be tolerated and may result in termination of services.
2. Personal Belongings: Please keep your belongings with you. We are not responsible for lost or stolen items.
Changes to Policy
We reserve the right to amend our policies at any time. Any changes will be communicated to our clients.
Contact Information
For any questions or clarifications regarding our policies, please do not hesitate to contact us at phone: +1-773-707-70-31 or email: loveyounailsalon@gmail.com.
Thank you for choosing LOVE YOU BEAUTY STUDIO. We look forward to serving you!
